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"They said the parts are in, but 'far away' and it costs $300 to deliver to my house," Torine said. "I asked when and how will that happen. They don't know, they said. "Exasperated, Torine asked Bamboozled for help. FIGHTING THE RUNAROUNDWe reviewed Torine's extensive call sheet and the warranty, and then we did some poking around. HMS National is a brand of Cross Country Home Services CCHS, whose warranties are underwritten by HomeSure of America. Making the names a little more complicated, HMS is in the process of rebranding to a new name: Cinch Home Services. This all matters because a company's reputation is linked to its name. Name changes and corporate layers, like in this case, make it hard for consumers to research a company. The Better Business Bureau shows more than 2,300 complaints against HomeSure. Better Business Bureau Among the items we found: The Better Business Bureau BBB received more than 2,300 complaints about HomeSure nationwide in the past three years.

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HWA glommed onto the explanation of the second leak, which I didn’t even place a claim for, and denied my original claim.

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Date Title Description
December 1, 2010 does sears home warranty cover plumbing When comparing prices of home warranties, the consumer should consider three factors.
November 28, 2010 home warranty companies in florida They can clean the line and install an access vent, if necessary.
November 23, 2010 home warranty companies texas At that time, I just wanted our air conditioner fixed.
November 21, 2010 first american home warranty coverage reviews When I requested on numerous occasions for a written denial I finally received a statement claiming they denied the claim due to "lack of routine maintenance.

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Contract costs and coverage can vary widely, so always compare before purchasing. More…

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However, this last claim of a leaking kitchen faucet was denied, stating the fault was due to installation. More…

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Use a handheld or shop vacuum to remove the moisture. More…

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